Privacy Policy
1. Who we are
Summit Guard Pty Ltd (ABN 49 690 558 671) is an Australian AI security and governance consultancy based in Adelaide, SA. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use this website or engage our services. We are bound by the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. What information we collect
Information you provide directly
- Name, email address, phone number, and company name when you complete our contact form
- Messages you send via our contact form
Information collected automatically
- Website analytics data via Google Analytics 4 (GA4), including pages visited, session duration, and approximate location. GA4 data is processed on Google servers in the United States. This is only collected if you consent to Analytics cookies.
- IP address and browser information for security and fraud prevention (Essential)
3. How we use your information
- To respond to your enquiries and discuss potential engagements
- To deliver our AI security and governance consulting services
- To send relevant service information (only with your consent)
- To improve our website and understand how visitors use it (Analytics, with consent only)
- To comply with legal and regulatory obligations
4. Cookies and tracking
We use the following categories of cookies and tracking technologies:
Essential (always active)
- Session management and site functionality
- Cookie consent preference storage (localStorage)
Analytics (requires consent)
- Google Analytics 4 — measures website usage. Data sent to Google servers (USA). You can opt out at any time by updating your cookie preferences.
You can update your consent preferences at any time using the “Cookie settings” link in the footer.
5. Disclosure of personal information
We may disclose personal information to:
- Google LLC (USA) — for website analytics (with consent)
- Professional advisers (legal, accounting) bound by confidentiality obligations
- Law enforcement or regulators where required by law
We do not sell your personal information to third parties.
6. Data security
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access. Our website is hosted on AWS Amplify with HTTPS encryption.
7. Your rights
You have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal obligations)
- Opt out of analytics cookies at any time
To exercise these rights, contact us at info@summitguard.com.au
8. Retention
We retain contact enquiry data for up to 2 years. Analytics data is retained per Google's standard GA4 retention settings (14 months).
9. Complaints
If you have a complaint about how we handle your personal information, contact us first at info@summitguard.com.au. If not resolved, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
10. Changes to this policy
We may update this policy from time to time. Material changes will be noted with an updated “Last updated” date.